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Returns Policy

Easy Returns from HOS Ltd



  • Call our customer service team on 01706 861643 to organise your returns
  • Please provide; the sales order number, product code(s), confirm the number of items to be collected and your email address for notifications
  • We will confirm the collection details by email
  • Your items will then be collected by our own vans, carrier or supplier.
  • Items are assessed and processed upon receipt, and your account updated
  • A credit note or refund will be supplied if required